A little over 6 weeks ago I became a Starbucks employee. I am going through their RMT (Retail Management Training) program and I am loving every minute of it. So far, I have completed Barista, Shift Supervisor, and Assistant Manager training.
My manager and I devised a schedule that would allow me to work on the floor with the partners majority of the time. She encouraged me to ask questions, talk with the partners about their experiences with the company and customers. What do they love, is there anything they think we could improve on, etc. I was able to create an environment that encouraged open conversation and welcomed suggestions between my fellow partners and myself.
The ability to converse openly with one another is crucial to a productive, and positive environment. This style of management and education is one that I will bring with me wherever I go, and encourage others to do. We learn so much from one another and are able to improve everyday operations by talking openly.
Six weeks later
Six week later, I was launched as an Assistant Manger and placed in a new store. This week was my first week and it has been a “hit the ground with your feet running” time. I love it. Every day I enter the store I know that today I am going to learn something new, work with people who are truly amazing and love what I do. The key here my friends is passion.
When customers ask me what I plan to do with my life, or when do I finish school? I respond with a huge smile saying this is what I want to do, and that I will be pursing a graduate degree in a few years with the help of my company.
Love what you do
I wanted to work for an amazing company who has a passion for it’s partners, customers and the communities that surround it, and I have been fortunate enough to find one. When I look into the future I see myself still working for Starbucks. I may not still be an assistant manager but I know that this is my career and my passion. Why on earth would I let it go?
I wrote an email about our internal & external branding strategy to a coworker the other day that I am very proud of. So I would like to feature the last paragraph for you to read. Hope you like it!
Branding is a major part of a company’s identity. It confirms our credibility and emotionally connects with our clients, potential customers, and competition. Everything matters, may it be as simple as a power point template to something as intricate as a website design. Remember customers reaction when Coke changed their “secret” formula and introduced “New Coke”? We want our customers to be just as passionate about our products and services.
One thing you need to learn right off the bat is take ownership of your project(s). I will admit I have been very timid in claiming my space and my projects. I have asked for feedback in the past and now there are too many hands involved, which as you know causes things to never get done. The projects first revision becomes the second then the third and a few months go by and somehow end up back at revision two. Don’t get me wrong it is never a bad thing to ask for help if you are unsure about something but that request was a onetime thing. The feedback you request is only necessary when you ask for it, continuous feedback causes continuous changes; leaving you tired and frustrated.
My advice? Own it.
If you lost ownership…Take it back! Holy shenanigans does it feel good when you do!
Today I learned this and it feels like I just made one more step to what I want.
Have you ever heard of this book? My boss suggested I read it, he read it over 20 years ago as well as my father.
During our amazing meeting he said the best way to learn about yourself is to do a self exploration. This book helped him figure out what exactly he wanted and lead him to the job he has now. He told me to read the book, take it seriously, and figure out what exactly I want to do. Then take what I learn and apply it to my current job.
He told me that I need to love what I do, so figure it out and then do it. Of course he meant figure it out and then apply it to what I do now. By applying it to my current job I will find a drive that is natural and not forced. The drive that everyone hopes to find when they begin their career. Few end up finding it and settle.
Do I really want to settle for something because it is comfortable and let my fear overcome by ambitions?
No. So don’t settle.
September 22nd, 2012 at 8:00 a.m I will be taking the GMATs. Many people take the GMATs, thousands actually. But the idea of taking them is very intimidating! I have come to the realization that this test and preparing for graduate school is extremely time consuming, more so than college. Yes, I know it’s just a test, but this test is the first stepping-stone to my future.
I have been using the Manhattan GMAT (http://www.manhattangmat.com) prep books; I believe there are eleven. Books 1-5 or 1-6 are all math. I have one left and not looking forward to it. I think I may skip it and focus on the reading and writing section, one thing I know is you cant focus all your time on one subject. We all have our challenges, mine is math. No matter how much I review, and take practice problems I will always struggle. That is one thing I figured out at a very young age.
Math +Kelsey = slow torture.
Tomorrow (Tuesday September 4, 2012) I am attending a graduate school session hosted by Forté Foundation (http://www.fortefoundation.org) in NYC. This is my first information session and I am beyond excited with a hint of nervousness. The first hour is registration and a school fair, the second is Alumnae panel and the third is an admissions panel. So much information in just 3 hours! I’ll make sure I post about it next time.
I am an avid reader. I love to read fiction, historical fiction, scifi, mysteries, business and a may throw in a few history books now and then. Lately I have been on a serious fiction, scifi binge. I have been reading the Game of Thrones series (currently on book 3). Also I just finished Hunger Games and before that Sookie Stackhouse. I have an addiction and I cannot stop. There I said it! But I try to throw a business book in between every book or two. I feel like my imagination is cracking so why not get some business sense mixed in there while I am at it.
This is a short post but I just wanted to share my passion for reading and my personal goal of reading a business book in-between every other novel or so.
So go home, or go to Bbarnes and Noble, grab a book, sit down and read. Sometimes escaping reality in a book is even better than escaping reality through a tv.