A little over 6 weeks ago I became a Starbucks employee. I am going through their RMT (Retail Management Training) program and I am loving every minute of it. So far, I have completed Barista, Shift Supervisor, and Assistant Manager training.
My manager and I devised a schedule that would allow me to work on the floor with the partners majority of the time. She encouraged me to ask questions, talk with the partners about their experiences with the company and customers. What do they love, is there anything they think we could improve on, etc. I was able to create an environment that encouraged open conversation and welcomed suggestions between my fellow partners and myself.
The ability to converse openly with one another is crucial to a productive, and positive environment. This style of management and education is one that I will bring with me wherever I go, and encourage others to do. We learn so much from one another and are able to improve everyday operations by talking openly.
Six weeks later
Six week later, I was launched as an Assistant Manger and placed in a new store. This week was my first week and it has been a “hit the ground with your feet running” time. I love it. Every day I enter the store I know that today I am going to learn something new, work with people who are truly amazing and love what I do. The key here my friends is passion.
When customers ask me what I plan to do with my life, or when do I finish school? I respond with a huge smile saying this is what I want to do, and that I will be pursing a graduate degree in a few years with the help of my company.
Love what you do
I wanted to work for an amazing company who has a passion for it’s partners, customers and the communities that surround it, and I have been fortunate enough to find one. When I look into the future I see myself still working for Starbucks. I may not still be an assistant manager but I know that this is my career and my passion. Why on earth would I let it go?